Coaching for Optimal Performance
employee skills requires an honest look at employee behavior and an
ability to convey criticism in a useful manner. Coaching is often
not done because managers assume that employees have knowledge and
skills to do the job. This module teaches participants:
- Useful methods of observing behavior
- To communicate frankly with employees
- To conduct feedback and coaching sessions
Managers and peers who need to provide team members with candid,
constructive coaching which will enable them to perform better on
FORMAT AND LENGTH
This module can be presented in two to four hours, depending on
participants' skill level and teaching objectives. The module includes:
- Break out groups to solve team
- Discussion on techniques for team
- Exercises and presentations
- Practice sessions and role plays
The participant's workbooks contain reference text
and exercises, are bound and three hole punched. The module is divided
into three sections, one for each phase of training: the Pre-Workshop
Assignment, the Workshop Material, and the Post-Workshop Action Items.
Participant's workbooks can be used for classroom instruction or on
a self-paced basis.
The leader's guide contains the same material as
the participant's workbook, with the addition of a section of introductory
notes, answers to exercises and explanatory margin notes. The leader's
notes contain tips and techniques on setting up and administering
the session, checklists, and other teaching aids. Other beneficial
- A listing of suggested videos
which complement the material.
- Notes which highlight key points,
provide tips for training, and detail competencies to be gained.
- Margin Notes on the workshop
materials which guide the leader through the material and indicate
when to ask questions, encourage discussion, use flip charts,
break into groups, and refer to specific material.
OBJECTIVES OF THE MODULE
By the end of this module, the participants
will be able to:
Describe the purpose
- Identify the coaching
needs of their staff.
- Demonstrate competence
in critical coaching skills.
- Plan a Coaching Feedback
Merit Training Corporation