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Encourage Improvement: Striving for the Best

Organizations interested in establishing a program of continuous quality improvement will benefit from the material in this module. This module teaches participants to look for ways to improve processes and systems in their daily work. The module includes:
  • Brainstorming techniques
  • Problem analysis tools
  • Seeking out continuous quality improvement

This module is designed to allow teams to work through quality improvements and enhance productivity and profitability.

This module can be presented in two to four hours, depending on participants' skill level and teaching objectives. The module includes:

  • Break out groups to solve team problems
  • Discussion on techniques for team development
  • Exercises and presentations
  • Practice sessions and role plays
The participant's workbooks contain reference text and exercises, are bound and three hole punched. The module is divided into three sections, one for each phase of training: the Pre-Workshop Assignment, the Workshop Material, and the Post-Workshop Action Items. Participant's workbooks can be used for classroom instruction or on a self-paced basis.

The leader's guide contains the same material as the participant's workbook, with the addition of a section of introductory notes, answers to exercises and explanatory margin notes. The leader's notes contain tips and techniques on setting up and administering the session, checklists, and other teaching aids. Other beneficial components include:
  • A listing of suggested videos which complement the material.
  • Notes which highlight key points, provide tips for training, and detail competencies to be gained.
  • Margin Notes on the workshop materials which guide the leader through the material and indicate when to ask questions, encourage discussion, use flip charts, break into groups, and refer to specific material.


By the end of this module, the participants will be able to:

  1. Define the term Kaizen and its philosophy of improvement.
  2. Identify the improvement process.
  3. Identify, understand the value of, and practice using vehicles for improvement such as quality circles, etc.
  4. Understand the importance of developing an process-oriented management style.

Merit Training Corporation
Phone: 757-546-7703
e-mail: info@merittrainingcorp.com


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